Refund Policy

Due to the personal nature of perfumes and attars, returns are accepted only for damaged, defective, or incorrect products.

Eligibility

To request support, the product must be unused, sealed where applicable, and reported with clear photos or videos.

Non-Returnable Items

Opened, used, or customer-damaged products are not eligible for return.

Damaged Or Incorrect Product

If you receive a damaged or incorrect product, contact us with order details and clear proof so the case can be reviewed.

Resolution

Eligible cases may receive replacement, store credit, or refund depending on the situation.

Customer Responsibility

Please check product details, quantity, and address carefully before placing your order.